You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day of the purchase.

To exercise the right to cancel, you must inform us (Uk Soft LTD, 8 Gainsborough Road, E11 1HT London, UK | info@mrkeyshop.com | +442045790435) of your decision to cancel this contract by a clear statement (e.g. by e-mail or by our contact form). You may use our contact form for the cancellation request, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you (there are no delivery costs to be refunded as we use digital delivery at no cost to our customers), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

If you want to cancel the contract or notify us of a malfunction, please fill out our contact form.

Our customer service is at your disposal to fix the problem, free of charge and without inconvenience to you.

Reasons for forfeiture of the right of cancellation

The right to refund or replacement lapses if the product has been activated and therefore is no longer resellable and reusable.

Maximum attention is requested before installing the purchased product and using the license to activate the software. Before proceeding, you must make sure you have purchased the right product and carefully check its compatibility with your device.

We always grant you the right to a lifetime guarantee if the digital content turns out to be faulty.