PRE-PURCHASE TECHNICAL QUESTIONS

The Pre-Purchase Technical Questions section is designed to help you verify that the product you have chosen is compatible with your device before completing your order. Here you will find clarification on system requirements, supported versions of Windows or macOS, differences between editions, and known technical limitations. It is also useful for understanding whether software can be installed on multiple devices, whether it requires an Internet connection, or whether it is compatible with certain hardware configurations. Consulting this section before purchasing reduces the risk of errors, ensuring an informed choice and a hassle-free user experience.

Do you sell Bind or Disconnected licenses?

We provide Bind or Disconnected licences, depending on the versions available at the time of ordering from our suppliers.

Do you sell OEM, Retail, or ESD licenses?

We usually provide OEM licences, while some licences (e.g. Windows upgrade licences) are Retail. For specific requirements, we can send the desired version upon request to [email protected].

Please note that with our lifetime warranty, the licence version becomes irrelevant. You can always “move” the licence to a new device if necessary. Furthermore, in case of any issues, we offer free support and provide a replacement licence.

Can I activate Windows or Office on a PC that is not connected to the internet?

Both products can be activated via the telephone activation service, which we will take care of on your behalf. However, it is important to note that in some cases, albeit rare, telephone activation may not be available or may not work.

Therefore, we recommend that you proceed with the installation after connecting the device to the internet.